Add-ons or Upsell Section Not Showing (or Not Adding to Cart)

Applies to: SS - Product Addons #2, SS upsell sections

Symptoms

• Section is invisible on product pages
• Section appears on homepage but not on products
• Checked/toggled items don't actually add to cart
• Add-ons worked before but stopped

Try This — Section Not Showing

1. Check you're on the product template.
   • In Theme Editor, click the Templates dropdown at the top.
   • Select Products > Default product.
   • The add-ons section must be on this template.
2. Try different "Add-ons Position" options.
   • In the section settings, look for "Addons Position."
   • Options include: Above Buy Buttons, Below Buy Buttons, Above Product Title, Below Product Title, Below Product Description.
   • Try each and save to find the one that works with your theme.
3. Use manual placement if positioning doesn't work.
   • Add a Custom Liquid block inside your product template.
   • Paste this code: <div id="ss-addons"></div>  
   • Move the block to where you want the add-ons to appear.
   • The section will attach itself to that location.

Try This — Items Don't Add to Cart

4. Test on the live product page (not Theme Editor).
   • Cart functionality may not work inside the editor preview.
5. Try the "Form Class" setting.
   • In the section settings, look for "Form Class."
   • Enter your theme's form class. Common values:

6. Check your cart type.
   • If your theme uses a slide-out cart drawer, try switching to the full cart page temporarily.
   • Some cart drawers may not capture add-on data.
7. Temporarily disable other cart apps.
   • Third-party cart, bundle, or upsell apps can conflict.